Ask Crystal: Benchmarking (Part 2)

Ask Crystal: Benchmarking (Part 2)

Now that we’ve discussed the why’s and how’s, it’s time to determine the what. What are you going to benchmark? Here you need to ask yourself, what are you prepared to change? There are two saying in benchmarking to keep in mind If you...
Ask Crystal: Benchmarking (Part 1)

Ask Crystal: Benchmarking (Part 1)

I know I need to benchmark my business, but I don’t know where to start or how. The definition of benchmarking is to evaluate or check by comparing with a standard. To determine the health of your business and find ways to differentiate your business among...