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Crystal Miner, MBA-HSA, FACMPE

This is a series of 12 blogs written at the request of CodeQuick to help Medical Practice Administrators optimize the revenue cycle within their practice. Please contact C Business Services if you have any questions or would like more information.

When you showed up at the hotel on your last vacation, did you have to fill out any information about yourself? For example, where you live, your phone number, or your credit card information? Probably not. You just said your name and gave them your driver’s license and credit card. In return, they said, “Sign here please,” for paperwork that says, “I will not destroy my room,” and gave you your room key. These steps all occurred while asking you how your trip was, why you were there and was there anything they could do to make your stay more enjoyable.

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