by Crystal Miner | Mar 6, 2019 | Uncategorized
I just found “The Closer” on Amazon Prime and thought – ah, another crime show. I LOVE crime shows and enjoy trying to figure out who-done-it. But with The Closer I found something else. How NOT to be a leader… For those that haven’t seen...
by Crystal Miner | Jun 27, 2018 | Ask Crystal, Revenue Cycle, Uncategorized
I just joined a new practice. If I know the receipts and expenses of the practice, what can I tell about it’s health? First, I would suggest some internal review of the data. Have there been any changes in receipts or expenses in the last 2 years? If so, work...
by Crystal Miner | May 2, 2018 | Ask Crystal
I have a provider that keeps his notes open for weeks waiting for results from tests. He puts in that he reviewed the results and then closes the note. This doesn’t seem right. You are correct. This is the way providers used to do their notes when using paper....
by Crystal Miner | Mar 21, 2018 | Ask Crystal
I’ve done some benchmarking and I know I need to change my marketing strategy, but I don’t know where to start! Isn’t that always the case? You know you need to do something, but where to start? I suggest making an action plan or what I like to call...
by Crystal Miner | Jan 31, 2018 | Ask Crystal
Now that we’ve discussed the why’s and how’s, it’s time to determine the what. What are you going to benchmark? Here you need to ask yourself, what are you prepared to change? There are two saying in benchmarking to keep in mind If you...
