by Crystal Miner | Jun 27, 2018 | Ask Crystal, Revenue Cycle, Uncategorized
I just joined a new practice. If I know the receipts and expenses of the practice, what can I tell about it’s health? First, I would suggest some internal review of the data. Have there been any changes in receipts or expenses in the last 2 years? If so, work...
by Crystal Miner | May 2, 2018 | Ask Crystal
I have a provider that keeps his notes open for weeks waiting for results from tests. He puts in that he reviewed the results and then closes the note. This doesn’t seem right. You are correct. This is the way providers used to do their notes when using paper....
by Crystal Miner | Mar 21, 2018 | Ask Crystal
I’ve done some benchmarking and I know I need to change my marketing strategy, but I don’t know where to start! Isn’t that always the case? You know you need to do something, but where to start? I suggest making an action plan or what I like to call...
by Crystal Miner | Jan 31, 2018 | Ask Crystal
Now that we’ve discussed the why’s and how’s, it’s time to determine the what. What are you going to benchmark? Here you need to ask yourself, what are you prepared to change? There are two saying in benchmarking to keep in mind If you...
by Crystal Miner | Jan 25, 2018 | Ask Crystal
I know I need to benchmark my business, but I don’t know where to start or how. The definition of benchmarking is to evaluate or check by comparing with a standard. To determine the health of your business and find ways to differentiate your business among...
by Crystal Miner | Jan 10, 2018 | Ask Crystal, Revenue Cycle
Crystal Miner, MBA-HSA, FACMPE This is a series of 12 blogs written at the request of CodeQuick to help Medical Practice Administrators optimize the revenue cycle within their practice. Please contact C Business Services if you have any questions or would like more...